Terms and Conditions

Welcome to Lindy Leeper, LMT. By booking a service or using this website, you agree to the following Terms & Conditions. Please read them carefully before your session.

1. General Information

All massage and wellness services are provided by a licensed massage therapist in accordance with the standards and regulations of the state of Tennessee. These services are intended to support physical, emotional, and energetic well-being but are not a substitute for medical care.

2. Client Responsibilities

Clients are expected to:

  • Provide accurate and complete health information

  • Communicate any discomfort or preferences before and during sessions

  • Arrive on time and in a state appropriate for receiving bodywork (e.g., not under the influence of drugs or alcohol)

  • Treat the therapist and space with respect

Any inappropriate conduct will result in immediate termination of the session with full payment due and possible permanent termination of services.

3. Health Disclaimer

Massage therapists do not diagnose conditions, prescribe medications, or perform medical treatments. If you have a medical concern or condition, please consult your physician before scheduling bodywork. You must notify your therapist of any changes in health, including pregnancy, illness, or injury.

4. Booking & Payment

Appointments are available by reservation. Full payment is due at the time of service unless otherwise agreed upon in advance. Payment can be made by cash, card, or accepted digital methods.

5. Cancellations & No-Shows

  • 24-hour notice is required for cancellations or rescheduling.

  • Cancellations with less than 24 hours’ notice may result in a full session fee charge.

  • No-shows will be charged the full fee and may be denied future appointments.

  • Repeated cancellations or no-shows may lead to dismissal from the client list.

6. Refund Policy

All services are final sale. No refunds will be given for completed services, late arrivals, or missed appointments. Prepaid sessions and gift cards are non-refundable but may be transferred to another person with written consent.

7. Late Arrivals

If you arrive late, your session may be shortened out of respect for the next client’s scheduled time. The full fee will still apply.

8. Confidentiality

Your privacy is important. All client records and session details are kept confidential and will not be shared without your written consent, unless required by law.

9. Website Use

This website is intended for informational purposes only. While we strive to keep all information up to date and accurate, we do not guarantee its completeness or reliability. Use of the site and its content is at your own discretion and risk.

10. Modifications

These Terms & Conditions are subject to change without notice. It is your responsibility to review them periodically. Continued use of services implies acceptance of any updates.

If you have any questions about these terms, please contact us directly before your session. Your understanding and cooperation are deeply appreciated — this allows us to maintain a safe, ethical, and supportive space for all clients.